Frequently Asked Questions

Yeelight LED Bulb (16 Million Colours)

Will the bulb be suitable for my light bulb socket?
Most lamps in Singapore are using E27 which is the same as this bulb. If your lamp or socket happens to be an E26, do not worry. The E27 is 27mm while E26 is 26 mm. However, an E27 bulb can fit in the E26 base, and an E26 bulb can fit in the E27 base without a problem. For other conversions, you can get an adapter from a nearby hardware shop.
How do I reset the bulb?
You simply must turn on and off the bulb every 2 seconds for five consecutive times. Once you see the Yeelight bulb flashing various colours and finally goes to fully lit, you will now be able to pair the yeelight with your Yeelight App or Mi Home App. Take note you do not have to do this if you are installing the bulb right out of the box. This step is only necessary if you are troubleshooting.
Is the Xiaomi Gateway Required to make this Yeelight bulb/light strip/ceiling light work and control using my phone?
Not at all, the bulb/light strip/ceiling light has built in WIFI capability and works without requiring any additional hardware. All you have to do is install the bulb and connect it to your home or office WIFI network. You will then be able to control the bulb on your phone even when you are not at home. However, using the Xiaomi Gateway allows you to interact with the bulb/light strip/ceiling light in more ways. For example with the gateway and motion sensor, you will be able to automatically turn on the bulb/light strip/ceiling light each time you enter a room without having to use your phone to do so.
Will it work with Singapore Voltage?
Yes, the Yeelight Bulb, Yeelight Ceiling Light and Yeelight Lightstrip will work perfectly fine with Singapore's 230V.
Will the Yeelight bulb/light strip/ceiling light work with Alexa and Google Home?
The Alexa skill "Yeelight" is now officially published; now you can control your Yeelight devices through your Echo/Echo dot. You will, however, need to switch to Singapore server first. Do take note that doing so mean you will be no longer able to use the Xiaomi Gateway to control the Yeelight with a wireless switch or cube controller etc. since these require China server to function. Yeelight also works with Google Home and Google Home Mini right out of the box. Go to Google Home app -> Menu -> Home control -> Add Devices, select Yeelight Actions on the bottom of the service list. Follow the instructions on the screen to link your Xiaomi account, just as you did in the Yeelight app. https://www.youtube.com/watch?v=DJPSRw2DUSk
Can I control 2 or more bulb/light strip/ceiling light at the same time using the app? Yes
Yes, you can by creating a light group using the Yeelight App.
Can I use it on my iPhone too? Does it have an app?
Yes, both the Mi Home App and Yeelight App are available in both Android Play Store and Apple’s App Store Andriod Mi Home App Andriod Yeelight App Apple Mi Home App Apple Yeelight App
What is the requirement for the smartphone?
Android 4.0 and above & iOS 7 and above.
Can I control the light with mobile 3G/4G when I am not home? Or do I need to connect to the same WIFI network to make it work?
Once you have paired the Yeelight bulb/light strip/ceiling light to your app, you can control the bulb from anywhere in the world as long as your bulb/light strip /ceiling light is connected to your home WIFI and your phone has an internet connection.
Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Yeelight Smart LED Light Strip

What type of plug is it?
China Plug. You need to attach a power adapter which is sold separately.
Is the light strip weatherproof?
It has an IP65 water-resistant rating
Can the strip be cut to shorten it?
Yes, at every 10 cm intervals it can be cut.
How to reset the light strip?
Unplug the power adapter, press the on/off button and meanwhile plug in the power adapter. Holding the button for five more seconds until the strip begins to show red, green, blue in turn. Release the button and the indicator LED will turn yellow, which means reset is successful.
Is the Xiaomi Gateway Required to make this Yeelight bulb/light strip/ceiling light work and control using my phone?
Not at all, the bulb/light strip/ceiling light has built in WIFI capability and works without requiring any additional hardware. All you have to do is install the bulb and connect it to your home or office WIFI network. You will then be able to control the bulb on your phone even when you are not at home. However, using the Xiaomi Gateway allows you to interact with the bulb/light strip/ceiling light in more ways. For example with the gateway and motion sensor, you will be able to automatically turn on the bulb/light strip/ceiling light each time you enter a room without having to use your phone to do so.
Will it work with Singapore Voltage?
Yes, the Yeelight Bulb, Yeelight Ceiling Light and Yeelight Lightstrip will work perfectly fine with Singapore's 230V.
Will the Yeelight bulb/light strip/ceiling light work with Alexa and Google Home?
The Alexa skill "Yeelight" is now officially published; now you can control your Yeelight devices through your Echo/Echo dot. You will, however, need to switch to Singapore server first. Do take note that doing so mean you will be no longer able to use the Xiaomi Gateway to control the Yeelight with a wireless switch or cube controller etc. since these require China server to function. Yeelight also works with Google Home and Google Home Mini right out of the box. Go to Google Home app -> Menu -> Home control -> Add Devices, select Yeelight Actions on the bottom of the service list. Follow the instructions on the screen to link your Xiaomi account, just as you did in the Yeelight app. https://www.youtube.com/watch?v=DJPSRw2DUSk
Can I control 2 or more bulb/light strip/ceiling light at the same time using the app? Yes
Yes, you can by creating a light group using the Yeelight App.
Can I use it on my iPhone too? Does it have an app?
Yes, both the Mi Home App and Yeelight App are available in both Android Play Store and Apple’s App Store Andriod Mi Home App Andriod Yeelight App Apple Mi Home App Apple Yeelight App
What is the requirement for the smartphone?
Android 4.0 and above & iOS 7 and above.
Can I control the light with mobile 3G/4G when I am not home? Or do I need to connect to the same WIFI network to make it work?
Once you have paired the Yeelight bulb/light strip/ceiling light to your app, you can control the bulb from anywhere in the world as long as your bulb/light strip /ceiling light is connected to your home WIFI and your phone has an internet connection.
Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Yeelight LED Ceiling Light

Can this light be connected to two or more smartphones?
Yes. This light supports sharing and can connect to several smartphones. There’s no limitation to how many.
What is the brightness coverage size of this light?
15 square metres is the best. It is bright up to 1800 lumens.
How to reset the light?
Turn on/off the light continually five times through physical switch, and when the light changes to blinking mode, you have reset it successfully.
Can the light be automatically be turned off after some time?
Yes, just select the option, ‘turn off delay’ in the app. You can set within 1 to 60 mins. Alternatively, you can use a Xiaomi Gateway and Motion Sensor to set up a rule to only turn off the lights if there is no motion in the room.
Is the Xiaomi Gateway Required to make this Yeelight bulb/light strip/ceiling light work and control using my phone?
Not at all, the bulb/light strip/ceiling light has built in WIFI capability and works without requiring any additional hardware. All you have to do is install the bulb and connect it to your home or office WIFI network. You will then be able to control the bulb on your phone even when you are not at home. However, using the Xiaomi Gateway allows you to interact with the bulb/light strip/ceiling light in more ways. For example with the gateway and motion sensor, you will be able to automatically turn on the bulb/light strip/ceiling light each time you enter a room without having to use your phone to do so.
Will it work with Singapore Voltage?
Yes, the Yeelight Bulb, Yeelight Ceiling Light and Yeelight Lightstrip will work perfectly fine with Singapore's 230V.
Will the Yeelight bulb/light strip/ceiling light work with Alexa and Google Home?
The Alexa skill "Yeelight" is now officially published; now you can control your Yeelight devices through your Echo/Echo dot. You will, however, need to switch to Singapore server first. Do take note that doing so mean you will be no longer able to use the Xiaomi Gateway to control the Yeelight with a wireless switch or cube controller etc. since these require China server to function. Yeelight also works with Google Home and Google Home Mini right out of the box. Go to Google Home app -> Menu -> Home control -> Add Devices, select Yeelight Actions on the bottom of the service list. Follow the instructions on the screen to link your Xiaomi account, just as you did in the Yeelight app. https://www.youtube.com/watch?v=DJPSRw2DUSk
Can I control 2 or more bulb/light strip/ceiling light at the same time using the app? Yes
Yes, you can by creating a light group using the Yeelight App.
Can I use it on my iPhone too? Does it have an app?
Yes, both the Mi Home App and Yeelight App are available in both Android Play Store and Apple’s App Store Andriod Mi Home App Andriod Yeelight App Apple Mi Home App Apple Yeelight App
What is the requirement for the smartphone?
Android 4.0 and above & iOS 7 and above.
Can I control the light with mobile 3G/4G when I am not home? Or do I need to connect to the same WIFI network to make it work?
Once you have paired the Yeelight bulb/light strip/ceiling light to your app, you can control the bulb from anywhere in the world as long as your bulb/light strip /ceiling light is connected to your home WIFI and your phone has an internet connection.
Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Aqara Wall Switch

Do you have switches with the triple gang?
No, we don’t, we currently have the single and double gang versions only. In fact, Aqara does not manufacture triple gang switch at the moment.
Is a gateway necessary to control from a smartphone?
Yes, it is if you would like to control it from your smartphone and it can double up as a normal switch too without a gateway.
What is the load range differences for no neutral and neutral version switches?
For the no neutral wire required version, the load range is no more 800W.
Can this be used to replace old switches which are set up as a two-way switch?
The short answer is Yes. But here is the long answer. The way two-way switches work is that there are switches on two sides of the hallway (e.g. Switch 1 and Switch 2). When you switch on the lights on Switch 1, the bulb turns on, and you go to the other end of the hallway to switch off the same bulb using Switch 2 the circuit is open, and lights go off. The issue here is that when you turn off the switch, you are breaking the circuit which means the current is no longer flowing through both the switches. As a result, the Aqara switch will not work, and thus all automation that depends on it will stop working as well.
So how do I make Aqara Wall Switch work if I currently have a two-way switch set up?
The solution is simple. You have to patch your wires at either Switch 1 or Switch two so that it is no longer a two-way switch set up. In the end state, there will be no more switch 2, and you can only control the lights using Switch 1. You can then replace Switch 1 with the Aqara Wall Switch. Now to still enjoy the two-way switch experience you will place a wireless switch to replace Switch 2. Now the wireless switch will automatically turn on/off your light bulb by turning on/off the Aqara Wall Switch. There is two wireless switch for your consideration 1. Xiaomi Wireless Switch which is small, round and cheap. You can do single press, double press and long press.
Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Xiaomi Motion Sensor

What is the difference between an Aqara Motion Sensor and Xiaomi Motion sensor?

The Aqara Motion sensor is more advanced as it also has an inbuilt light sensor. This way you can program your lights to turn on when there is motion detected AND there is also Darkness. With the Xiaomi motion sensor, you can only choose automation based on motion detection but not based on the absence of light. As a workaround, if you are using the Xiaomi Motion sensor to avoid turning the lights on in the daytime, you can set a condition to only to run the task after 7 pm. Whereas with the Aqara Motion and Light Sensor you will still automatically turn on the lights even though it is in the afternoon time if it happens to be dark and cloudy on that day.

Will there be a notification sent to my phone once motion is detected?

Yes, you can set up the settings to receive such notifications on your Mi Home app.

Can I set up the Aqara or Xiaomi Motion sensor to only turn on the lights after 7.30pm?

Yes, you can that is a good idea. This way you are only turning on the lights after sunset. However, with the Aqara Motion Sensor, you do not have to set a time condition. It will automatically determine if it is dark and turn on the lights if there is motion detected. Which means on rainy days where it can get dark even during daytime, you will have full automation. If it rains during the daytime, with the Xiaomi motion sensor, you will still have to turn on the lights manually. With the Aqara motion sensor since it is not time specific, instead it is brightness specific, so you will continue to enjoy full automation.

What can it control?

You can use the Aqara motion sensor to turn on your Yeelight Bulb, Yeelight LED Strip, Yeelight Ceiling Light or if you are replacing your normal wall switch with the Aqara Wall Switch you can also control your normal ceiling lights, downlights and track lights.

Is my motion sensor faulty when it sends notification that motion is detected although no one is home at that time?

Don’t worry there is no paranormal activity if this happens. If the motion sensor placed near a heat source like oven or any other heat-emitting appliances, such a situation may occur. Though unlikely, strong sunlight could cause this effect too. So, do install it in a place where these conditions are ruled out. 99.9% of the time you will not face any such issues.

How do I ensure that my pets do not trigger the motion sensor?

Place the motion sensor on higher grounds suitable for human motion detection only.

How to reset the sensor?

Press and hold the reset hole of the device for 3 seconds; the indicator flashes three times to restore the default settings.

Can I pair the sensor to another gateway?

Yes, you can, but you would need to reset the device first before re-pairing to another gateway.

Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Aqara Motion Sensor

I automated my motion sensor to turn on the gateway lights in the dark but why does my gateway take some time to turn on?
Firstly, ensure you have activated the night mode for the motion sensor on your Mi Home App, and secondly, after the Aqara motion sensor detects motion and you walk away it will wait a minute before it can be triggered again which explains the delay in the gateway lights turning on. If you continue to be in the vicinity of the motion sensor it will continue to know that you are still around. The one minute wait time to be re-triggered only happens after you are no longer in the vicinity.
What is the difference between an Aqara Motion Sensor and Xiaomi Motion sensor?

The Aqara Motion sensor is more advanced as it also has an inbuilt light sensor. This way you can program your lights to turn on when there is motion detected AND there is also Darkness. With the Xiaomi motion sensor, you can only choose automation based on motion detection but not based on the absence of light. As a workaround, if you are using the Xiaomi Motion sensor to avoid turning the lights on in the daytime, you can set a condition to only to run the task after 7 pm. Whereas with the Aqara Motion and Light Sensor you will still automatically turn on the lights even though it is in the afternoon time if it happens to be dark and cloudy on that day.

Will there be a notification sent to my phone once motion is detected?

Yes, you can set up the settings to receive such notifications on your Mi Home app.

Can I set up the Aqara or Xiaomi Motion sensor to only turn on the lights after 7.30pm?

Yes, you can that is a good idea. This way you are only turning on the lights after sunset. However, with the Aqara Motion Sensor, you do not have to set a time condition. It will automatically determine if it is dark and turn on the lights if there is motion detected. Which means on rainy days where it can get dark even during daytime, you will have full automation. If it rains during the daytime, with the Xiaomi motion sensor, you will still have to turn on the lights manually. With the Aqara motion sensor since it is not time specific, instead it is brightness specific, so you will continue to enjoy full automation.

What can it control?

You can use the Aqara motion sensor to turn on your Yeelight Bulb, Yeelight LED Strip, Yeelight Ceiling Light or if you are replacing your normal wall switch with the Aqara Wall Switch you can also control your normal ceiling lights, downlights and track lights.

Is my motion sensor faulty when it sends notification that motion is detected although no one is home at that time?

Don’t worry there is no paranormal activity if this happens. If the motion sensor placed near a heat source like oven or any other heat-emitting appliances, such a situation may occur. Though unlikely, strong sunlight could cause this effect too. So, do install it in a place where these conditions are ruled out. 99.9% of the time you will not face any such issues.

How do I ensure that my pets do not trigger the motion sensor?

Place the motion sensor on higher grounds suitable for human motion detection only.

How to reset the sensor?

Press and hold the reset hole of the device for 3 seconds; the indicator flashes three times to restore the default settings.

Can I pair the sensor to another gateway?

Yes, you can, but you would need to reset the device first before re-pairing to another gateway.

Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Xiaomi Window and Door Sensor

Is the Cube Controller waterproof?

No, it is not waterproof.

Can this be used to switch on/off Yeelights?

Yes, you can set such an automation rule through the Mi Home app.

How near should the sensors be placed to the gateway?

Up to 10 metres is good. You have to try it and see if it is sensitive enough if it is further away. It depends on how many walls and thickness of the walls between the sensor and the gateway.

Can I set this up to work as a doorbell?

Yes, you can. The gateway will sound the bell once motion of the door is detected.

Will I be notified via my Mi Home app when the sensors are triggered?

Yes, you will receive it if you have set up the notification alerts.

Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Xiaomi Temperature and Humidity Sensor

The temperature measured in Fahrenheit?

No, it only measures in degree Celsius.

Can it be used outdoors?

No, it can’t. It’s for indoors only.

Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.

Aqara Flood Water Sensor

Can this be paired with anything else other than the gateway to work?

Yes, it can be paired with a Mijia air conditioning companion to work.

Can this measure water level?

This device is only triggered when the water level reaches 0.5mm; it does not measure the water level.

Does it come with a warranty?

Yes, it comes with a 1 Month warranty. You may also purchase an additional warranty for up to 1 year from us for peace of mind. You also get a FREE additional 1 month warranty if you write us a product review.