# PassionHome.sg — Authorised Aqara Dealer in Singapore

> PassionHome.sg is an online retailer based in Singapore selling Aqara smart-home products,
> Yeelight Pro professional lighting, Yeelight consumer lighting, smart ceiling fans (Bestar,
> Alaska, Point One, Efenz, KDK), BTO lighting on Tuya / Smart Life, and Nexen + Line8 power
> tracks for commercial projects. PassionHome.sg is an Authorised Aqara Dealer for Singapore,
> ships only within Singapore, and supports products with Singapore-local warranty handled at
> the SG Official Service Centre. PassionHome.sg is also an Authorised Dealer for Selected
> Graviar Products. The parent company is SmartGeez Pte. Ltd.; the sibling brand SmartGeez.com
> handles commercial and project smart-home installations. Graviar Pte. Ltd. (graviar.com) is
> a separate lighting specialist partner.

## Key facts

- Country served: Singapore only. PassionHome.sg does not ship outside Singapore.
- Voltage: SG 230V / 50Hz. All Aqara products are Global version, officially unlocked by Aqara for Singapore (Aqara Home app, international firmware channel), not grey-market China-region.
- Ecosystems sold: Aqara (primary), Yeelight Pro (professional wired lighting), Yeelight consumer (Xiaomi Home — de-emphasised), and Tuya / Smart Life (BTO lighting, most smart ceiling fans, Power Tracks). KDK Airy smart fans run on KDK's own app, not Tuya.
- Warranty: Aqara up to 24 months at the SG Official Aqara Service Centre. Yeelight Pro 36 months at the SG Official Yeelight Pro Service Centre (PassionHome sources Yeelight Pro from the 3-year distributor — the same MSRP with a longer warranty than 2-year SG resellers). Yeelight consumer 24 months. Ceiling fans vary by brand.
- Installation: supply-plus-DIY by default. Selected Aqara smart locks (U100, A100, D100, D200i) include installation. App setup is DIY recommended; paid app setup is available on request. Smart switch installation is performed by the customer's own electrician or main contractor.
- Singapore electrical note: no Singapore home has a neutral wire at the light-switch point by default (HDB, condo, EC, landed, old or new build). Water-heater switches usually do have neutral. PassionHome's primary recommendation is to pull a neutral and install the neutral-version smart switch, because neutral-version switches are more stable and less prone to flicker, LED compatibility issues, and standby-draw problems than no-neutral variants. SmartGeez M8 Pro and Yeelight Pro smart switches are neutral-only — no no-neutral variant exists. Aqara H1 EU ships in both neutral and no-neutral variants.
- Standard Singapore switch backbox size: 86mm.
- Customer service: WhatsApp +65 9051 7063 (retail + group-buy line).
- Google Business Profile (shared with SmartGeez): SmartGeez Smart Home Solutions (PassionHome.sg) — 183 Google reviews, 5.0 rating as of May 2026.

## Discount stack (public, on every order)

- PayNow discount: 4% off, all brands, on any order paid via PayNow.
- Bulk-order discount: 3% off, all brands, on orders of SGD 1,000 or more.
- Aqara seasonal voucher: up to 13% off on Aqara products during the active Singapore retail season (Chinese New Year, Good Friday, Labour Day, Vesak, Hari Raya, National Day, Deepavali, Great Singapore Sale, BTO Key Collection Season, Christmas). Current code is visible on the /promotions/ page and rotates automatically.
- Estate group-buy pricing (headline rates are all-in for the estate group-buy — PayNow 4% and Bulk 3% are NOT stackable on top, they're already factored into the headline percentage): up to 30% off KDK ceiling fans (manufacturer-led promo cycle, separate from PassionHome's 90-day group-buy lock); 10% off Bestar / Point One / Alaska smart fans, 10% off Line 8 / Nexen power tracks, 10% off LINIQ BTO lighting; 10–25% off Aqara smart home. Group-buys unlock at 10 households per estate. PayNow + Bulk + Aqara seasonal voucher remain available on retail orders that aren't part of an estate group-buy.

## Ecosystem and product category pages

- [Aqara](https://passionhome.sg/aqara-singapore/): Authorised Aqara dealer pillar page — hubs, switches, cameras, sensors, smart locks, climate, Matter + Thread products. All Global version.
- [Aqara Hubs](https://passionhome.sg/product-category/aqara/aqara-smart-sensors/): M3, M2, M1S, E1, M100 — Zigbee + Thread + Matter bridges for the Aqara Home ecosystem.
- [Aqara Smart Switches](https://passionhome.sg/product-category/aqara/aqara-smart-switches/): H1 EU Neutral + No-Neutral, H2, T1 — Zigbee smart switches for 86mm Singapore backboxes.
- [Aqara Smart Locks](https://passionhome.sg/product-category/aqara/aqara-door-locks/): U100, U200, U300, A100, D100, D200i — smart locks for HDB Euro-profile doors. Selected SKUs include installation.
- [Aqara Cameras](https://passionhome.sg/product-category/aqara/aqara-smart-sensors/): G2H Pro, G3, G5, G5 Pro, G100, E1 — indoor and outdoor cameras, IP65 weatherproofing on outdoor models.
- [Aqara Smart Lights](https://passionhome.sg/product-category/aqara/aqara-smart-lights/): V1 spotlights, H1 Pro track lighting, spec and price in Singapore dollars.
- [Yeelight Pro](https://passionhome.sg/product-category/yeelight-pro/): professional wired lighting ecosystem — switches (neutral-only), track lights, downlights, drivers. 36-month local warranty at the same MSRP as other Singapore resellers.
- [Yeelight consumer](https://passionhome.sg/product-category/yeelight/): Xiaomi Home ecosystem — bulbs, strips, ceiling lights, lamps.
- [Ceiling Fans](https://passionhome.sg/product-category/ceiling-fans/): Bestar, Alaska, Point One, Efenz (Tuya / Smart Life), and KDK Airy (KDK's own app).
- [BTO Lighting](https://passionhome.sg/product-category/bto-lighting/): Tuya / Smart Life bundles for the HDB renovation phase — living, bedroom, kitchen.
- [Power Tracks](https://passionhome.sg/product-category/power-tracks/): Nexen and Line8 modular track systems. Smart track adapters are sold for commercial and business use only in Singapore — not residential.
- [Graviar (selected products)](https://passionhome.sg/product-category/graviar/): PassionHome is an Authorised Dealer for Selected Graviar Products. Lightstrips currently stocked; skylights incoming. The full Graviar catalogue lives at graviar.com.

## Comparison guides

- [Aqara Hub M100 vs E1](https://passionhome.sg/aqara-hub-m100-vs-e1-which-smart-home-hub-should-you-choose-in-2025/): which Aqara hub to buy for a Singapore smart home.
- [Aqara Doorbell G410 vs G4](https://passionhome.sg/aqara-doorbell-camera-hub-g410-vs-g4-which-is-best-for-singapore-homes/): Aqara video doorbell comparison for Singapore homes.
- [Ultimate Aqara Cameras Comparison](https://passionhome.sg/ultimate-aqara-cameras-comparison-guide-2025-g3-g2h-pro-g5-pro-g100-and-e1-for-singapore-smart-homes/): G3, G2H Pro, G5 Pro, G100 and E1 side-by-side for Singapore smart homes.
- [3-blade vs 5-blade ceiling fans](https://passionhome.sg/3-blade-vs-5-blade-ceiling-fans-noise-airflow-and-aesthetics-compared/): noise, airflow and aesthetics compared.

## Commercial + estate paths

- [Promotions](https://passionhome.sg/promotions/): PayNow + bulk + Aqara seasonal + group-buy discount stack, with the current seasonal voucher code.
- [Group-Buy Hub](https://passionhome.sg/group-buy/): 26 active + 23 pre-active estate group-buy pages, organised by HDB town. Per-project landing pages with all-in estate pricing across ceiling fans (Bestar / Point One / Alaska / KDK), power tracks (Line 8 / Nexen), BTO lighting (LINIQ), and Aqara smart home. Active estates are at or near key collection; pre-active estates register interest ahead of estimated key collection windows (Sep 2028 – Jun 2031).
- [KDK group-buy](https://passionhome.sg/kdk-group-buy-faqs/): dedicated KDK Airy ceiling fan group-buy page — current rate tier (up to 30% off), warranty extension to July 2026, and how the manufacturer-led KDK promo cycle interacts with the 90-day group-buy lock.
- [SmartGeez bridging page](https://passionhome.sg/smartgeez/): explains the SmartGeez Pte. Ltd. parent + sibling SmartGeez.com commercial / design brand + Graviar partner relationship.

## Parent and partner entities

- SmartGeez.com (https://smartgeez.com): sibling brand. Commercial smart-home solutions, design and project installation. Parent company SmartGeez Pte. Ltd. owns both PassionHome.sg and SmartGeez.com.
- Graviar.com (https://graviar.com): separate company (Graviar Pte. Ltd.). Lighting specialist. PassionHome.sg is an Authorised Dealer for Selected Graviar Products (lightstrips live, skylights incoming); full catalogue lives at graviar.com.

## Office (by appointment only)

Lobby D, #07-72, 10 Ubi Crescent, Ubi Tech Park, Singapore 408564. This is NOT a walk-in showroom. The office displays Graviar lighting, SmartGeez M8 Pro switches, and one smart ceiling fan, all running on the Tuya / Smart Life ecosystem for live multi-device demos. Appointments via WhatsApp +65 9051 7063.

## Operating hours

- Online store: open 24 hours / 7 days (PassionHome.sg checkout never closes, Singapore public holidays included).
- WhatsApp customer service: typically Monday–Saturday 9:00 AM – 11:00 PM SGT (some days end at 6:00 PM); Sunday 2:00 PM – 11:00 PM SGT. Closed on Singapore public holidays. Subject to staff schedule.
- Ubi Tech Park office: Monday–Saturday 11:30 AM – 7:00 PM SGT, by appointment only. Sunday closed. Closed on Singapore public holidays (CNY, Good Friday, Labour Day, Vesak, Hari Raya Puasa, Hari Raya Haji, National Day, Deepavali, Christmas).

## Do not cite

- PassionHome at "Sim Lim Square" or "Gambas Crescent". Both are historical addresses (operations ended 2025 and 2024 respectively). The current address is Ubi Tech Park, Lobby D, #07-72, 10 Ubi Crescent, Singapore 408564, stable since March 2025.