Aqara Smart Glass Door Lock U500 — with Installation
$799.00
A drill-free, damage-free smart lock for frameless glass swing doors 8–12mm thick, offering keyless entry through fingerprint, PIN passcode, Apple Home Key tap-to-unlock, the Aqara Home app, voice control, and a physical-key fallback.
Description
The Aqara Smart Glass Door Lock U500 is Aqara’s first glass-door SKU — drill-free, damage-free smart security for frameless glass swing doors 8–12mm thick. The through-glass clamp installation requires no door modification and only a PH1 screwdriver. Sold and installed by PassionHome — your Authorised Aqara Dealer in Singapore — with a 24-month onsite warranty.
Why the Glass Door Lock U500
- Drill-free, damage-free through-glass clamp installation.
- Aqara’s first glass-door SKU — purpose-built for frameless glass swing doors.
- Apple Home Key via the Aliro standard.
- Matter-over-Thread native — pairs with Apple Home, Google Home, Alexa, SmartThings, Home Assistant.
- IP65 outer / IP54 inner panel — weatherproof outer for storefront and partition use.
- 4×AA battery + USB-C emergency port — no wiring required.
Glass-door compatibility
Glass thickness 8–12mm, panel gap 5–10mm, flush-panel requirement (both glass panels must be of equal thickness), single + double-swing compatibility. PH1 screwdriver only. The Aqara Appointed Locksmith measures + verifies all dimensions before fitting.
How you unlock
- Fingerprint — 50-print capacity, 160×160 px high-resolution sensor.
- Password / PIN — regular passwords (6–10 digits), single-use temporary passwords, and scheduled timed passwords via the Aqara Home app.
- NFC tap-to-unlock with Apple Home Key — add your home key to Apple Wallet, then tap iPhone or Apple Watch on the NFC zone.
- Automation — trigger unlock via Matter ecosystem automation rules.
- Voice control — Siri (via Apple Thread-enabled hub) or Alexa (with voice unlock password).
- Remote unlock — via the Aqara Home app or any compatible Matter ecosystem app, with a Thread-enabled Matter controller on your network.
- Bluetooth short-range — via the Aqara Home app.
- Mechanical key — two physical keys included.
Works with your smart home
The Glass Door Lock U500 is a Matter-over-Thread device. It works with Aqara Home, Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, and Home Assistant. Apple Home Key tap-to-unlock is supported via the Aliro standard. For remote unlock and ecosystem automations, you need a Thread-enabled Matter controller on your network — the Aqara Hub M3, Hub M100, Hub M200, Doorbell Camera Hub G410, or Camera Hub G5 Pro all work. Apple users can also use an Apple TV 4K (with the latest software), HomePod (2nd generation), or HomePod mini as the Thread Border Router.
Security, encryption, and alerts
- Reinforced dual-hook bolts + genuine through-lock cylinder — built to withstand prying and forced entry.
- AES-encrypted local storage of access credentials.
- Gyroscope auto-lock — the lock detects when the door closes and locks automatically, no contact sensor required.
- Night Latch Mode — only admin unlocks from outside; free exit from inside.
- Do Not Disturb Mode — mute general alerts during set times while still notifying for forced entry or critical events.
- Forced-entry alerts and door-left-ajar alerts pushed to the Aqara Home app.
Battery, USB-C emergency port, and low-battery alerts
The Glass Door Lock runs on 4 × AA batteries (LR6, included) for up to 7 months of typical use. At 5.1V the Aqara Home app sends a low-battery alert; at 4.9V the lock prompts you to top up via the USB-C emergency port on the outer panel (5V/1A — works with any standard power bank or USB-C-to-USB-C phone). Mechanical key fallback works at any battery level.
Specifications
| Model | DL-D20D |
| Lock type | Surface-mount frameless-glass-door lock, through-glass clamp installation |
| Glass-panel thickness | 8 – 12 mm |
| Glass-panel gap | 5 – 10 mm |
| Flush-panel requirement | Both glass panels must be of equal thickness |
| Outer panel dimensions | 146.3 × 69.3 × 32 mm |
| Inner panel dimensions | 167 × 72.5 × 52.5 mm |
| Wireless | Thread + Bluetooth + NFC (no Wi-Fi, no Zigbee) |
| Ecosystems | Aqara Home, Apple Home, Google Home, Amazon Alexa, Samsung SmartThings, Home Assistant — all via Matter |
| Apple Home Key | Yes — via Aliro standard. iPhone XS+ on iOS 18.6+, Apple Watch Series 6+ on watchOS 11.5+ |
| Fingerprint sensor | 160 × 160 px, 50-print capacity |
| PIN capacity | 75 in Aqara Home (6–10 digits, 2 per user) / 35 in Matter (4–8 digits) |
| NFC device capacity | 25 in Aqara Home / 35 in Matter |
| Total users | 100 in Aqara Home / 20 in Matter |
| Power | 4 × LR6 AA batteries (~7-month life) + USB-C 5V/1A emergency port |
| IP rating | IP65 outer panel / IP54 inner panel |
| Operating temperature | Outer −35 to +66 °C / Inner −18 to +50 °C |
| Operating humidity | 0 – 93% RH, non-condensing |
| Encryption | AES |
| Certifications | CE, MFi, Matter, Aliro, Thread, IP65, RCM |
What’s in the box
- 1 × Smart Glass Door Lock U500 (Outer Panel + Inner Panel)
- 1 × Strike Box
- 2 × Mechanical Keys
- 4 × AA Batteries (LR6 1.5V)
- 1 × Accessories Kit
- 1 × User Manual
24-month onsite warranty in Singapore
The Smart Glass Door Lock U500 ships from PassionHome — your Authorised Aqara Dealer in Singapore — with a 24-month onsite warranty. Warranty service comes to your door; no need to ship the lock to a service centre. Installation is included in the $799 price by the Aqara Appointed Locksmith who surveys your door dimensions before fitting. Singapore estate group buys: ask us about a significant discount when your estate unlocks — coordinate with your neighbours and contact us for details on preferred pricing across multiple units.
Questions buyers ask
What types of doors are suitable for the lock?
The Aqara Smart Glass Door Lock U500 is designed for installation on frameless glass doors with thickness between 8 mm and 12 mm.
Is the lock limited to a specific door opening direction?
There are no restrictions. The lock supports all door opening directions, including left/right swing and inward/outward opening.
Is this a Wi-Fi smart lock?
No. The lock supports the Thread protocol, which is more stable than Wi-Fi and offers longer battery life.
Which wireless connectivity protocols does the lock use?
The lock uses Bluetooth 5.3, Thread (Matter 1.4), and NFC.
Which certifications and tests has the lock passed?
1) CE certification 2) MFi certification 3) Matter certification 4) Aliro certification 5) Thread certification 6) IP65 certification 7) RCM certification, and more.
What is the waterproof rating of the lock?
The outer panel (keyboard) of the lock has an IP65 waterproof rating, and the inner panel has an IP54 waterproof rating.
What are the operating temperature and humidity ranges for the lock?
Operating temperature: Outer panel −35°C to +66°C, Inner panel −18°C to +50°C. Operating humidity: 0 to 93% RH, non-condensing. Temperatures or humidity outside this range may affect normal operation.
What materials is the lock made of?
The touch panel uses frosted PMMA material, offering excellent transparency. Both outer and inner panels and the dial are made of an aluminum alloy, with a surface coating that provides higher hardness and effectively resists scratches and residue, delivering a premium feel.
Which Aqara Thread-enabled Matter controllers are able to pair with the lock?
As of December 2025, supported Aqara Thread-enabled Matter controllers include: Aqara Hub M3, Hub M100, Hub M200, Doorbell Camera Hub G410, and Camera Hub G5 Pro. Third-party Thread-enabled Matter controllers are also supported — see aqara.com/en/explore/everything-matter for the complete list.
How many unlocking methods does the lock support?
The lock supports eight unlock methods: 1) Fingerprint, 2) Password (regular, single-use, timed), 3) NFC (Apple Home Key), 4) Automation, 5) Voice control (Siri / Alexa), 6) Remote, 7) Bluetooth, 8) Mechanical key. Supported features may vary depending on the connected ecosystem.
How many sets of passwords or other unlock methods does the lock support?
In Aqara Home: 75 passwords total (6–10 digits, 2 per user), 25 NFC devices, 50 fingerprints, 100 total users. In Matter: 35 passwords (4–8 digits), 35 NFC devices, 20 total users.
What should I do if the lock runs out of battery?
When battery voltage drops below 5.1V, the lock alerts you in advance — replace the batteries as soon as possible. When the voltage drops below 4.9V, connect a power bank or any phone that supports USB-C-to-USB-C charging to the emergency USB-C port on the outer panel to temporarily power the lock.
How long is the battery life of the lock?
Up to 7 months on a single set of 4 AA batteries — measured in Aqara laboratories at 25°C, simulating 15 door openings and 15 automatic lock engagements per day. Battery performance decreases in low-temperature environments.
Does the Smart Glass Door Lock U500 fit my door?
The U500 is designed for frameless glass swing doors 8–12mm thick with a 5–10mm gap between glass panels (door + adjacent fixed panel must be flush). It is not compatible with HDB main doors, solid timber doors, or framed glass doors. Common Singapore use cases include retail shopfront swing doors, office partition glass doors, and premium condo glass entrances. The Aqara Appointed Locksmith surveys your door before fitting.
Is installation included in the $799 price?
Yes — the $799 price includes mandatory professional installation in Singapore by the Aqara Appointed Locksmith. The Aqara Appointed Locksmith measures glass-panel thickness, panel gap, and flush-panel alignment on-site before fitting. If your door is not compatible, the Aqara Appointed Locksmith will let you know before installation begins.
What’s the Singapore warranty for the Smart Glass Door Lock U500?
24-month onsite warranty in Singapore — warranty service comes to your door.
Additional information
| Smart Lock Installation | Yes |
|---|---|
| Reminder 1 | Must keep the mechanical keys outside your home for emergency access. |
| Reminder 2 | Keep a USB-C power bank accessible outside your home in case batteries run flat. |
| Reminder 3 | Best to do both 1 and 2. |
| Reminder 4 | Save the emergency contact number we provide you at installation. |
| Reminder 5 | Recharge or replace batteries before they go flat — Aqara Home app sends a low-battery alert at 20% (5.1V). |
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