Both the Aqara Camera Hub G3 and the Aqara Camera Hub G350 are premium indoor pan-tilt cameras that double as Zigbee smart-home hubs. They look similar on the shelf, but they serve different buyers — here is how to pick the right one for your Singapore home.
At a glance — which camera is right for you?
If you only have a minute, this decision tree captures the four axes that separate the two cameras for most Singapore buyers.
| What you want most | Pick | Why |
|---|---|---|
| Matter ecosystem first — camera + Aqara children all in the Matter standard | G350 | G350 is a Matter Controller, Matter Bridge, and the first certified Matter camera (Matter Camera features currently exposed on Samsung SmartThings). G3 is a Zigbee 3.0 hub but does not bridge children into Matter. |
| Dual-lens 4K resolution and 9× zoom to read faces / parcel labels at distance | G350 | 4K wide-angle (3840×2160) + 2.5K telephoto (2560×1440) with 9× hybrid zoom. G3 is single-lens 2K with no zoom. |
| Built-in IR blaster to replace aircon / TV / fan remotes | G3 | G3 has an omnidirectional IR transmitter — Aqara markets this as a flagship G3 feature. G350 has no IR blaster. |
| Tightest budget for an indoor pan-tilt camera + Zigbee hub | G3 | G3 is roughly S$60 cheaper than the G350 in Singapore. Same indoor pan-tilt form factor. |
The short version: the G3 is an indoor pan-tilt camera + Zigbee 3.0 hub + IR blaster in one box at SG MSRP S$239. The G350 is a dual-lens 4K camera + Matter-certified camera + Zigbee/Thread hub at SG MSRP S$299. Both are indoor only.
Aqara Camera Hub G3 — overview
The Camera Hub G3 (model CH-H03) is Aqara’s flagship indoor pan-tilt camera and one of only two Aqara cameras (alongside the G350) that also functions as a full Zigbee 3.0 hub. It is sold in Singapore at MSRP S$239 by PassionHome as an Authorised Aqara Dealer.
- 2K resolution (2304×1296) — roughly 80% more detail than the 1080p baseline.
- Pan 340° / tilt 45° — motorised gimbal with a 110° wide-angle lens.
- Built-in omnidirectional IR transmitter — controls legacy aircon, TV, and fan via Aqara Home’s preset code library or custom learned codes.
- Zigbee 3.0 hub for up to 128 Aqara child devices — sensors, locks, switches, curtain motors, ceiling lights pair directly without a separate Hub M2, Hub M200, or Hub M3.
- On-device AI — face, gesture (5 hand-signs: V sign, Four sign, High five, Finger gun, OK sign), and pet recognition on a dedicated NPU. No cloud upload required.
- HomeKit Secure Video, Google Home, Amazon Alexa, Aqara Home, IFTTT — all expose the G3 as a streaming camera. HKSV mode streams at 1080p with pan/tilt frozen per HomeKit spec.
- Wi-Fi 5 (802.11 a/b/g/n/ac), dual-band 2.4 / 5 GHz, WPA3.
- microSD up to 128 GB (Class 4+, exFAT or FAT32) for local recording. RTSP stream pull supported for Frigate, Synology Surveillance Station, QNAP QVR.
- Mechanical privacy “Comfort Mode” — the camera head tilts into the housing so the lens is physically masked.
- Indoor only — no IP rating. Operating temperature −10 °C to 40 °C.
Aqara Camera Hub G350 — overview
The Camera Hub G350 (model CH-C14E / CH-C14DE) is Aqara’s most recent indoor camera and the first certified Matter camera — Matter Camera features are currently exposed on Samsung SmartThings, with other platforms expected to add support as Matter 1.5 adoption rolls out. It is sold in Singapore at MSRP S$299 by PassionHome as an Authorised Aqara Dealer.
- Dual-lens 4K wide-angle + 2.5K telephoto — 3840×2160 at 133° FoV (wide) and 2560×1440 at 43° FoV (telephoto), both f/1.6, 2.8 mm and 8 mm focal length respectively.
- 9× hybrid zoom — 1× wide-angle and 3× telephoto are lossless via dual-lens hand-off; 1×–3× and 3×–9× use digital cropping with algorithmic enhancement.
- 360° pan with up to 30 preset angles.
- First certified Matter camera — Matter Camera features (live audio/video streaming, two-way intercom, video screenshot) currently exposed on Samsung SmartThings per Aqara. Pan-tilt control via Matter not yet supported on any platform.
- Matter Controller + Matter Bridge + Thread Border Router + Zigbee hub — bridges Aqara Zigbee accessories into Apple Home, Google Home, Amazon Alexa, and Samsung SmartThings via Matter. Also acts as a Thread Border Router for any Matter-over-Thread accessory.
- On-device AI — face, smile, gesture (static + dynamic), pet, lens obstruction, plus 6 sound categories (baby crying, dog barking, coughing, snoring, loud noises, alarm sounds).
- Wi-Fi 6 (802.11 a/b/g/n/ac/ax), dual-band 2.4 / 5 GHz, WPA3.
- microSD up to 512 GB (Class 10+). NAS backup supported via SD-card-first record-then-transfer.
- 20 fps, H.264 codec, 940 nm IR night vision.
- “True Privacy Mode” — every time the camera is turned off, it extends physical shutdown for 100% visual privacy.
- Two-way audio — 5 m clear dialogue, 8 m full-duplex pickup in quiet indoor environments.
- Indoor only — no IP rating. Operating temperature −10 °C to 45 °C.
Head-to-head comparison
| Spec | Aqara Camera Hub G3 | Aqara Camera Hub G350 |
|---|---|---|
| Model number | CH-H03 | CH-C14E / CH-C14DE |
| SG MSRP | S$239 | S$299 |
| Form factor | Pan/tilt, indoor | Pan/tilt with dual-lens 9× hybrid zoom, indoor |
| Primary resolution | 2K (2304×1296) | 4K wide (3840×2160) + 2.5K telephoto (2560×1440) |
| Field of view | 110° wide-angle (single lens) | 133° wide-angle + 43° telephoto |
| Zoom | None | 9× hybrid (lossless at 1× and 3×) |
| Pan / tilt | 340° pan + 45° tilt | 360° pan + tilt with 30 presets |
| Frame rate / codec | Not published by Aqara | 20 fps, H.264 |
| Local AI | Face, gesture (5 hand-signs), pet | Face, smile, gesture (static + dynamic), pet, lens obstruction, 6 sound categories |
| Night vision | IR (monochrome) | IR (monochrome), 940 nm wavelength |
| Two-way audio range | Yes; range not published | 5 m clear / 8 m pickup |
| Privacy mode | Mechanical “Comfort Mode” tilt-down | “True Privacy Mode” physical shutdown when off |
| Wi-Fi | Wi-Fi 5 (a/b/g/n/ac), dual-band 2.4 / 5 GHz | Wi-Fi 6 (a/b/g/n/ac/ax), dual-band 2.4 / 5 GHz |
| Zigbee hub | Zigbee 3.0, up to 128 Aqara children | Zigbee + Thread (IEEE 802.15.4) |
| Thread Border Router | No | Yes |
| Matter Controller / Bridge | No | Yes (Controller + Bridge) |
| Matter Camera profile | No | Yes — first certified Matter camera (currently exposed on Samsung SmartThings) |
| IR blaster (aircon / TV / fan) | Yes — omnidirectional | No |
| HKSV (Apple) | Yes — 1080p cap, pan/tilt frozen | Yes — 1080p cap in Apple Home (some AI features visible only in Aqara app) |
| microSD | Up to 128 GB (Class 4+) | Up to 512 GB (Class 10+) |
| RTSP / NAS | RTSP stream pull (Frigate / Synology / QNAP) | NAS backup via SD-card transfer |
| Power | USB-C 5V/2A — adapter + cable included by Aqara | USB-C 5V/2A — cable included; no adapter in Aqara box |
| Operating temperature | −10 °C to 40 °C | −10 °C to 45 °C |
| IP rating | None — indoor only | None — indoor only |
When to choose the Aqara Camera Hub G3
The G3 is the right pick if your priority is consolidating devices in a Singapore HDB or condo flat. Where wall outlets are scarce, the G3 collapses three boxes — pan-tilt camera, Zigbee 3.0 hub, and IR blaster — into one. The IR blaster is the headline differentiator: it controls your daikin, mitsubishi, or panasonic aircon, your samsung or LG TV, and most ceiling fans through Aqara Home’s preset code library, or you can teach custom codes by pointing your existing remote at the G3 and pressing each button once. The G350 has no IR blaster, which means a separate Aqara hub or third-party IR bridge is needed if you want app-controlled aircon.
The G3 also wins on price. At SG MSRP S$239, it is roughly S$60 cheaper than the G350 — meaningful if you are buying multiple cameras for a 3- or 4-bedroom flat. The 2K resolution (2304×1296) is sharp enough for general indoor monitoring; the difference between 2K and the G350’s 4K really shows when you need to zoom into a face at the front door or read a parcel label, which the G350’s telephoto lens handles in a way the G3 cannot.
If you already live inside the Apple ecosystem and HomeKit Secure Video is your main recording path, the G3 covers that natively — same 1080p cap as the G350 in HKSV mode, but you keep your microSD recording at full 2K outside Apple Home, plus you can pull the RTSP stream into Frigate or Synology Surveillance Station if you run a home NAS. Pan-tilt control through Apple Home is not native to either camera, but Aqara documents that pan-tilt can be exposed via Advanced Matter Bridging on a HomePod or Apple TV running tvOS 17 or above.
Where the G3 stops short is Matter. The G3 is a Zigbee 3.0 hub, not a Matter Bridge — it cannot bring its connected Aqara children into Apple Home, Google Home, or Alexa under the Matter standard. If a Matter-first setup matters to you, the G350 is the right pick.
When to choose the Aqara Camera Hub G350
The G350 is the right pick if you are building a Matter-first smart home. It is a Matter Controller and a Matter Bridge — Aqara Zigbee sensors, locks, switches, and lights paired to the G350 surface in Apple Home, Google Home, Amazon Alexa, and Samsung SmartThings via Matter, without needing a separate Hub M3. The Thread Border Router built into the G350 also means any Matter-over-Thread accessory from any brand can join your home network through the camera, so an Apple TV or HomePod is not required to extend Thread coverage. The G3, by contrast, is a Zigbee 3.0 hub only with no Matter or Thread radio.
On the camera itself, the G350 is the more capable hardware. Dual-lens 4K wide-angle plus 2.5K telephoto gives you 9× hybrid zoom — Aqara cites the 5–10 metre face-identification use case directly. The wide-angle lens covers a 133° field of view at f/1.6, with the system automatically switching to the telephoto lens beyond 3× digital zoom or when Close-Up Tracking is enabled. None of this is possible on the G3, which is a single-lens 2K camera with no zoom.
The AI feature set is broader as well. The G350 detects faces, smiles, static and dynamic gestures, pets, lens obstruction, and 6 named sound categories (baby crying, dog barking, coughing, snoring, loud noises, alarm sounds). All of this runs locally on a built-in AI chip — no cloud upload, no subscription required, only the notification push needs an internet connection. The G3’s AI runs locally too but covers only face, gesture, and pet — sound detection is not supported on the G3.
Storage scales with the resolution. The G350 supports microSD up to 512 GB (Class 10+) which Aqara recommends specifically for 4K continuous recording — lower-speed cards may cause dropped frames. The G3 caps at 128 GB. Both cameras work with HomeKit Secure Video and iCloud+ for end-to-end encrypted cloud recording.
Where the G350 stops short is IR control. It has no IR blaster, so it cannot replace your aircon, TV, or fan remotes. If that matters to you, the G3 is the better-suited camera — or you can keep the G350 and pair it with a dedicated Aqara hub elsewhere in the home for IR. The Hub M2 at S$99 is the entry-tier option and has the IR blaster built in; the Hub M200 and Hub M3 are step-ups with broader protocol support.
What if you actually need an outdoor camera?
Neither the G3 nor the G350 is rated for outdoor use. Both are indoor-only with no IP rating — Aqara’s support page is explicit that water ingress will damage the motherboard. For Singapore balconies, gates, corridors, and any monitoring exposed to weather, the right Aqara cameras are the Smart Camera G5 Pro Hub (IP65 outdoor flagship — Matter Bridge plus Thread Border Router plus Zigbee hub) or the Camera G100 (IP65 fixed-angle indoor/outdoor camera). The G5 Pro Hub is the primary outdoor pick for full estate coverage; the G100 is the secondary pick for fixed-angle deployments where pan/tilt is not required.
Singapore-specific considerations
Both cameras work natively on Singapore home Wi-Fi from Singtel, StarHub, M1, MyRepublic, and Simba — both expose dual-band 2.4 / 5 GHz, with the G350 adding Wi-Fi 6 (802.11ax) on top. The G350 supports WPA3 outright; the G3 also supports WPA3 but Aqara recommends WPA2/WPA3 mixed mode on networks with older devices. Operating temperatures are well within Singapore’s indoor envelope, and the operating humidity range of 0 to 95% RH non-condensing means both work in standard living-room conditions.
Both SKUs ship with a 24-month manufacturer warranty serviced at the Aqara Service Center — Singapore’s official Aqara service location. PassionHome can guide you through warranty claims on WhatsApp at +65 9051 7063. Both cameras qualify for PassionHome’s group-buy programme: when your estate (HDB BTO or condo) unlocks, the rate carries a significant discount.
Box contents differ slightly. The G3 ships with a USB-C power adapter and a USB-C cable. The G350 ships with a USB-C-to-USB-C cable only — no power adapter. If you are buying the G350, plan for a USB-C wall charger separately.
Frequently asked questions
FAQ section coming shortly — typical buyer questions about G3 vs G350 (Matter, IR control, outdoor use, AI features, storage, warranty).
Conclusion
If you want a Matter-first smart-home camera with dual-lens 4K, 9× hybrid zoom, and a built-in Thread Border Router, the Aqara Camera Hub G350 is the right pick at SG MSRP S$299. If you want an indoor pan-tilt camera that also serves as your Zigbee 3.0 hub for up to 128 Aqara devices plus a built-in omnidirectional IR blaster to control your aircon, TV, and fans, the Aqara Camera Hub G3 is the right pick at SG MSRP S$239.
Both are available now from PassionHome, with local Singapore warranty serviced at the Aqara Service Center. For estate group-buy rates or to confirm current promotional pricing, WhatsApp PassionHome at +65 9051 7063 or browse the full Aqara range.